Terms & Conditions
PLEASE READ THESE BEFORE SIGNING THE APPLICATION FORM AND KEEP THEM FOR FUTURE REFERENCE
Please note that by signing the Application Form and/or by making payment for the service you are agreeing to abide by and adhere to the below.
Advanced Education Ltd (Company Number 10625689) is a social enterprise. Social enterprises are businesses that are changing the world for the better – reinvesting or donating income to create positive social change. AEL is powering social change through the charitable arm The Maths Society. ‘Primary purpose trading’ is trading which contributes directly to one or more of the objects of a charity as set out in its governing document - provision of educational services by a charity in return for course fees.
A legally binding Agreement is made upon the registration of the pupil or by making a payment for the service. For avoidance of any doubt, the contract arising upon registration/payment is made between AEL/TMS and the parent. Where that form is signed by more than one party then responsibility of those parties is joint and several under these conditions.
In entering into the Agreement the Parent agree that they and the pupil will:
(i) Be bound by these Terms and Conditions; and
(ii) Support TMS in maintaining its ethos, ethics and good standards of behaviour & discipline.
(c) The rights of TMS under this Agreement will not be waived even if these Terms and Conditions are not enforced.
The safety of our pupils is of paramount importance. Children should be brought into and collected from the classroom at the beginning and end of the day. To ensure your child’s safety, we ask that children do not leave the building unless they are accompanied by a parent/guardian. It is parents’ responsibility to emphasise this to your child. AEL/TMS and its staff cannot be held responsible for the safety & welfare of any child outside of tuition hours.
FREE TRIAL & ASSESSMENT
TMS reserves the right, in its absolute discretion, to withdraw or to modify the Free Trial Offer. We reserve the right, in our absolute discretion, to determine your free trial eligibility. Tuition can be expensive, costing hundreds of pounds a year. TMS is different. We want you to be sure our Service is right for you which is why it's free for everyone to try. The purpose is to try the service, at no obligation, to help you decide if the Service meets your requirements or not.
PAYMENT OF FEES
An initial payment of £25 is payable on acceptance of a place at TMS as part of the Fees.
It will not be refunded if the place is not taken up by the pupil - the £25 is non-refundable/non-transferable Registration Fee.
Fee reminders, by email and invoice, will be issued before the start of the respective Term in respect of the fees for the Term. For pupils who start late, invoices will be issued after they start and fees are charged pro-rata. Fees are payable whether or not an invoice is received subsequently and payment which is not in accordance with these Terms and Conditions will be a breach of this Agreement.
The Fee includes a 20% discount for prompt payment. Late payments are subject to the full fees. Non-payment within 14 days of the due date will result in termination of the student’s place (the outstanding fees will remain payable).
No reduction will be made from the fees where teaching is reduced because of public examinations, external assessments, exclusion, severe weather or matters outside the control of TMS.
We reserves the right to remove a student from the course if the student’s attendance, work effort or behaviour is considered unacceptable. In such cases, 50% of the remaining course fees will still be payable. No refund shall apply in respect of fees paid.
In the event of a lock down or some similar regulation prevents normal operation, courses will be delivered via remote learning. A switch to normal working will be made when the restrictions ease and it is appropriate to do so. There will be no option to continue remote working once normal working resumes. Pupils will be expected to attend tuition weekly at the tuition centres in the class that was booked when they enrolled onto the course. AEL accepts no liability for unforeseen circumstances such as power outages, server down time or the functionality of the website/Parent Portal.
No refund of TMS fees shall be due in the event of non-attendance by a pupil.
At TMS we want to ensure that all parents and carers are treated fairly and equally in respect of monies paid for services received.
Tuition fees typically cover the provision of teaching, marking, academic support in and outside the classroom and other teaching facilities. We incur certain fixed costs of delivering the provision irrespective if the student is present or absent, in terms of rent, staff costs, discounts, debts and bursary to name a few.
Tuition fees will NOT be refunded in the following instances:
A) Leave of absence - Child’s sickness, Holidays, Hospital appointments
B) Child/parent choosing not to come in some days e.g holidays, weddings, external exams, DoE expeditions, sport fixtures, school trips...
In the event of a pupil missing a lesson for any reason, the lesson will not be repeated. However, the resources used in that lesson will be made available to the student and we will aim to help cover the lost lesson. It is imperative you make every effort to attend the lesson for maximum benefit.
If TMS fails to provide a lesson due to teacher absence, every effort will be made to provide a substitute lesson at another time within the term or academic year. This may also be by remote learning as an exception to prevent loss of time and momentum.
In the event of closure of the centre due to severe weather conditions, or an emergency situation, TMS will provide a substitute lesson, either in class or remote learning.
Any cancellation due to restriction by Stanmore College - alternative provision will be made.
Debating - Any cancellation due to any restrictions (school closure / parent evenings) by Avanti House School will not be refunded. Please note we do not charge for organising and delivering trips which take up over 30 hours per term outside of the classroom.
Groups are usually between 12-15 children
CHARITY DONATION TAX RELIEF / GIFT-AID
Tuition fees are not tax deductible and you cannot claim tax relief. They are treated as fees for services, not as donations. Actual voluntary donations (endowing a scholarship or donating £50 to British Heart Foundation) can be treated as tax deductible. In the same way, your purchase of a bar of chocolate from an Oxfam shop is not a charitable donation. There is a service delivered in exchange for a pecuniary benefit. As a non-profit we use the proceeds for a social purpose - such as providing bursary for deserving, disadvantaged children.
(a) A full half-term’s written notice that the Pupil will not be returning must be received by the Centre Manager (Mr Patel) from the Parent on or before the last day of the preceding half-Term.
(b) If a full half-term’s written notice is not received, a half-term’s Fees in lieu of notice will be due as a debt.
(c) Written notice will only be effective if received and acknowledged in writing within 7 days of receipt, The Parent must contact TMS promptly if no such acknowledgement is received.
(a) Parents must supply all details of the pupil’s medical history and/or allergies to TMS and must notify immediately if there are any changes to the information supplied.
(b) The parent grants the Centre Manager ( Mr Patel or the person with responsibility for the pupil at the relevant time) full authority to give consent to the carrying out of any emergency medical treatment or anaesthetic certified by a medical practitioner to be necessary for the pupil, if the parent cannot be contacted immediately by TMS.
In the event of a complaint which the Parent is unable to resolve satisfactorily with the centre manager Mr Patel, the Parent must put the complaint in accordance with the TMS's published procedure, found here.
LIMITATION OF LIABILITY
While TMS will endeavour to ensure the Student makes satisfactory progress, this cannot be guaranteed, and neither the Tutor, nor TMS can be held accountable for the academic success or otherwise of the Student. To the maximum extent permitted by law, neither the Tutor, nor TMS accept liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Tutor’s or TMS’s services or any errors or omissions in the content of the Tutor’s learning materials.
Pupil’s personal property is not covered by the TMS’s insurance when on the premises. TMS accepts no responsibility for loss or damage to pupil’s personal property on the premises or on visits.
DATA PROTECTION - SEE GDPR NOTICE click here
Personal data provided by or relating to Parent or pupil will be used by TMS for the purposes of fee billing and collection; maintaining pupil records; providing information to third parties (e.g. DfES, HMRC) as required in connection with provision of a pupil’s education; statistical analysis; market research; communications including TMS publications, marketing, homework and promotional material; and any other purpose as notified by TMS to the information commissioner.
ICO Registration number: ZA480983
A pupil’s details may be used in our marketing materials including the pupil’s first name and details of educational achievements. A pupil’s photo may also be used in our marketing materials. We may also use video footage including your child. If you do not wish your child’s details or photos, or video footage including your child to be used in such a way, you must inform us in writing within seven days of the dated Application Form.
Pupils, Parents and Payers are jointly liable for any damage caused by them to TMS property, any assets and equipments.
GOOGLE CLASSROOM USE
We use G Suite for Education - a set of education productivity tools from Google including Gmail, Calendar, Docs, Meet, Classroom, and more used by tens of millions of students and teachers around the world. Pupils will use their personal Gmail accounts to complete assignments, communicate with their teachers using mostly Google Classroom. You hereby consent to the collection and use of your child’s information by Google.
For more guidance visit
VARIATIONS OF THE TERMS & CONDITIONS OF THE AGREEMENT
The offer and acceptance of a place are made on the basis that any successful tuition centre needs to develop and that the Centre may make reasonable changes to these Terms and Conditions on giving at least one Term’s notice in writing.
Parents and the Pupil will inform TMS promptly of any changes to the details contained in the Registration Form
All payments, payment queries and administration correspondence/queries should be directed to:
Advanced Education Ltd T/A The Maths Society ("TMS")
Telephone: 020 7183 4783 (Monday to Saturday 9.30am to 5.30pm)